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Ashley and Ilona

FREQUENTLY ASKED QUESTIONS


No, our dress boxes are complementary products. Each dress has a unique matching style box we deliver to our customers.
No, our Holo-Trend set, including the free app and “holographic” pyramid, is complimentary. It is included in each dress package and ready for our customers to have a wonderful shopping experience.
The Holo-Trend app is embedded in our gorgeous boxes. The simple instruction will come with each dress package and is easy to follow.
Yes, each box is handmade and created as best to match your dress pattern. However, the details of box designs may vary depending on available products.
All dresses have matching boxes. Each box is hand made, so no two boxes will be identical, but they will all match the dress you order.
All orders will be dispatched the next business day.
All orders are shipped via courier through Sendle. Once your order has shipped you will receive an email with the tracking number for your shipment. The cost of shipping is determined by your distance from our shipping location. The shipping fees for your order will be displayed during the checkout process.
Yes, you can. Our products are beautiful, unique and perfect for a gift. Surely, our product will make your receiver smile from ear to ear! Simply fill in the receiver’s address during checkout and fill in the “note” section of the order to let us know any special instructions.
Yes, we ship internationally to selected countries. International orders are shipped via DHL. All shipments require a signature and may be subject to taxes, duties and customs fees to be paid upon delivery.
To receive invitations to our exclusive events, simply register to become a member. Discount points can also be applied to our events.
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